[Resolved] Flipkart — not accepting jbl product for refund

Kunalgawande

from Pune, Maharashtra

Address:

Gargi-Maitreyi, 8 & 9 Persistent System Ltd., IT Park, MIDC Parsodi,, Nagpur, Maharashtra, 440022

I have buy jbl product from flipkart, after receiving i have faces some issue in product like call connectivity, volume touch button not working properly so that why i want to return the same product and i don't want this product anymore.

But flipkart is not accepting return, because i am asking for refund. As per the policy there is option for refund. I have selected that option but they have rejected my request.

This is very poor user experience i have ever got. If you guys cannot get your product back, don't run this site, amazon is very best site that yours.

And you customer care is also not having any sense that how to talk with customers. Very poor website

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Sep 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Flipkart Customer Care's response Hi Kunal,

We are sorry for the trouble you had to go through.

We are happy to inform you about your replacement of the product JBL Endurance Jump Bluetooth Headset with Mic has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup and delivery of the product from your address by 17 Aug 19. You can also check your order status here: http://fkrt.it/bqWLi~NN [After shipment]. Hope this helps.