[Resolved] Flipkart — not delivering my order even after several chasers and conversation

Sreedharkjc

from Mumbai, Maharashtra

Address:

SS Hooda, H.No.112A, Gali No 4, G block, Ashok Vihar Phase 3 extn, Gurgaon, 122017

Please note i have placed order in flipkart on 15th july 2019 for redmi note 6 pro mobile and the delivery date is 17t july 2019.

Still, i haven't received my order and there was no status updated in my flipkart account regarding reason for not delivering the order. I have called flipkart customer care number and raised complaint regarding this but still not received any response from them and also had lot of conversation via chatting but still there is no proper resolution.

Being flipkart such a big company loosing their image for such a silly reason. I need an action on this on priority basis.

Regards,
Sreedhar

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Sep 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for Redmi Note 6 Pro (Red, 64 GB) has been canceled. We request you to place a fresh order. However, the seller has completed the refund on 21 Jul 19 and it will be reflected on
30 Jul 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.