[Resolved]  Flipkart — not delivering new mobile phone with exchange of old mobile phone - od[protected] [incident: in[protected]]

Address:	Bangalore, Karnataka, 560045
Website:	www.flipkart.com

10 oct: asus zenfone max pro m1 ordered (With xiaomi redmi note 3 exchange): od[protected]

12th oct: came for delivery but denied as he told some body from lower side is not proper shape but there is no issue in actual.
Then i called flipkart on 12th oct and complaint about it

13th oct: flipkart asked for clear pics, i sent 8 clear pics of all sides and imei number on same day. Either flipkart should have
Denied this exchange at this point of time only

14th oct: mail came for flipkart around 11.13am for approval of exchange and written that new phone will be deliver and old will be picked.
But no one coming to delivery new phone and pick old phone.

After that i called with flipkart 5-6 times on next four days, they all assured that phone will be delivered and old phone will be picked but no one coming for delivering till today 19th oct.

Delivery hub person name: ashok ([protected]). His email id is: [protected]@flipkart.com