[Resolved] Flipkart — Not delivering or cancelling order | |||
1. My orlder ID is OD[protected] 2. Not resolve any Issue. Response By Email (rajalakshmi.e) (16/08/2015 08.34 PM) Hello, Greetings from Flipkart.com! Order number: OD[protected] Reference Id :[protected] This mail is in regards to the above mentioned order placed by you. Since, the seller could not fulfill your order within the promised date, kindly confirm if we could proceed with the cancellation. We request you to let us know your preference at the earliest and we will ensure to make the necessary arrangements. We sincerely apologize for not being able to live up to your expectations and look forward to provide you a hassle free shopping in future. Thank you for shopping with Flipkart.com. Regards, rajalakshmi.e Flipkart Customer Support Response By Email (AnilKumar N) (14/08/2015 05.57 PM) Hello, Order ID - OD[protected] Product - Lenovo K3 Note Thank you for contacting Flipkart support. I understand your concern and offer my sincere apologies for the inconvenience caused to you in this regard. I have notified this issue to our concern team. They will get in touch with you by an update within August 16, 2015 and you have my assurance that we'll have your issue resolved in the best possible way at the earliest. I request your kind understanding in this regard. Auto-Response By (Administrator) (14/08/2015 01.57 PM) Greetings, Thank you for contacting us! This is an automated response and is for your reference only. You need not reply to this mail. Your incident id is:[protected] We will get back to you as soon as possible. Please find below, the summary of your request. Date: 14/08/2015 01.57 PM Issue: Change Order / I want to cancel an item Message: after 10 days i am not able to track where exactly my mobile is. poor service. Customer Support www.flipkart.com Customer By CSS Email (Nimit Kapadiya) (14/08/2015 01.57 PM) after 10 days i am not able to track where exactly my mobile is. poor service. 3. Poor customer service. no one knows when my query solved. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 20, 2015 Flipkart Customer Care's response Spoke to customer, he informed he's busy now and needs call back tomorrow.
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