[Resolved] Flipkart — not getting refund back from flipkart

sohailahmad123

from Bithur, Uttar Pradesh

Website:

flipkart.com

Hello sir/Mam
I ordered smartees graphics Print Men's black, blue, black T-shirt(pack of 3) on 9th of may 2018 of worth Rs.819.Due to low-quality material and printing in t-shirts, I returned it. Next day delivery boy came to my doorstep and collect it. A message came from Flipkart that you will get your refund within 7 business days. After 7 days when I logged in flipkart.com, there was a message that money is refunded to my bank account.
But when I checked my bank account there is no money being transferred in my account, so I contact with Flipkart customer care they told me that to contact with your bank. Next day, I went to Bank of Baroda bank and told my problem. They told me there was no such money was being transferred to my account by Flipkart. There was already 2 months gone.P lease take immediate action on it.

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Aug 8, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 08, 2018

Flipkart Customer Care's response We had interacted with the customer informed that the seller has refunded the complete amount. Customer may contact bank’s customer care using the number mentioned on the back of customer's card in case further assistance required. If they are unable to help, customer may raise a dispute with the bank's grievance department cell.