[Resolved]  Flipkart — Not given replacement under 30 days replacement guarantee

Address:Ahmedabad, Gujarat

I order a New phone Lenovo K3 from flipkart after reciving a handset, Mobile phone is not working properly again and again its hang and not able to download any application also. so i complaint to flipkart regarding the same under 30 days refund period or for a new piece but without any resolution give every time they closed my request and ask me to visit service centre of Lenevo. So i told the flipkart guy kain you are having 30 days replacement guarantee kindly give me a replacement now they dont give my refund or replacement. Please do needful for the same.

My order ID is OD[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Aug 23, 2015
Flipkart Customer Care's response
Spoke with the customer and informed him about the reverse pick up and the refund tat.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46711
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information