[Resolved]  Flipkart — not giving refund

I ordered a lenovo laptop on 20th july to give birthday gift to my wife. My wife's birthday was on 22nd july. The delivery date was 22 but i got it on 23. On 22 it was arrived the nearest hub to me but the delivery boy did not come to deliver at my home for such a silly reason rain. Actually there were no rain on 22.

After opening the laptop i found that the color near to keyboard is different than i ordered laptop. The ordered laptop contains dark black finish color near to keyboard, but i got lining texture design laptop which does not look good.

The laptop stopped working on next day. Sometimes it starts very smoothly and sometimes it does not start and just gives the blank screen which blinks constantly. I have taken a video for it as well.

I have requested for return as well and the return date was 31st july. Today is 1st august and nobody has come to check my laptop.

Now i do not want this laptop and i want my money back.

Same issue faced with lenovo laptop backpack. I ordered a lenovo laptop backpack and i got dell laptop backpack.

I do not why they are doing such a silly mistakes. On invoice they says that lenovo laptop backpack and inside of the packet it gives dell laptop backpack. Anybody can understand this huge different.

I would like to request you please help me to get my money back.

Thanks,
Nilesh mistry