[Resolved] Flipkart — not giving the refund of empty package | |||
Sir my self santosh gupta i have bought 1 redmi 5a phone from your website on 15 of feb. 2018 . The item as delivered on 18 of feb which was empty . I complainedto customer care and they have told me to wait for few day i will be back with resolution but after 1 or 2 day they have told me to give your addar card and current address and contact no i have provided all the detail to the investigationteam after ward they have told me that i will not provide you the refund or replacement because seller hai confirm the delivery . What can i do sir if you have all the detail of that phone just track it and block or what you want to but give me my refund Was this information helpful? | |||
Apr 4, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 28, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Feb 28, 2018 Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the product delivered to was intact condition. Hence, we will not be able to initiate return. Closing the complaint from our side.
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment