[Resolved]  Flipkart — Not providing replacement or refund

Address:474002
Website:www.flipkart.com

Order ID - OD[protected]
Email ID - happy.[protected]@gmail.com
Name - abhinav gupta

Sir i have order le eco le 2 handset on flipkart on 3 oct. It was deliverd on 6 oct. On opening package i found there is no handset in the box. On contacting flipkart first they said replacement will be delivered on 20 oct. Then they cancelled replacement. Now the same is forwarding they again and again of higher returns. They are not willing to talk to me. After calling again and again they are not giving proper answer. Please sir help me .
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2016
Flipkart Customer Care's response
: Tried calling the customer in this number "[protected]" but unable to reach as there were no response. So mail sent to customer informing due to high number of returns and cancellations we would not be able to take any return request.

So closing the case.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information