[Resolved]  Flipkart — not receive 10% cash back

Address:411021
Website:www.flipkart.com

Hi flipkart,

As per offer on sbi debit card 10 % cash back instant, i am not receiving any cash back.

Can you please confirm for offer.

As per your mail from flipkart, my order id is :- od[protected]Segate 2tb wired external hard disk drive).
Date :- 20 sept 17.
Price:- 6548.
Can you please confirm for sbi 10 % instant cash back because i am not receive any cash back.

Thanks
Nitin
[protected]
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Oct 22, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 21, 2017
Flipkart Customer Care's response
Interacted with the customer provided the solution closing the issue
Complaint comments 

Comments

Dear Nitin,
Well there is a catch in instant 10% cashback on SBI Debit Card.
This has been divided into date wise and can avail upto maximum of INR 1500 cashback only.

Below are the detailed dates :

++Offer 1 (20th Sep'17, 00:00 to 23:59 hours)
-- Min cart value: INR 1, 500 | Max discount per card: INR 1, 500
-- **Applicable on select products across following categories: Fashion & Lifestyle, Televisions, Home & Furniture, Home appliances, Personal Health Care, Home Entertainment, Laptop Bags, Auto Accessory and Wearables

++Offer 2 (21st Sep'17, 00:00 to 23:59 hours)
-- Min cart value: INR 4, 999 | Max discount per card: INR 1, 500
-- **Applicable across all categories, with some exclusions ( some of the mobiles )

++Offer 3 (22nd Sep'17, 00:00 hours – 24th Sep'17, 23:59 hours)
-- Min cart value: INR 4, 999 | Max discount per card: INR 1, 500
-- **Applicable across all categories, with some exclusions ( mobiles again )

Unfortunately, You have placed the order on 20th September, 2017 in Computer department which is not in there offer list on 20th September, 2017, so you won't be getting any cash back.
If you had placed the order today ( 21st September, 2017 ), you could get cash back of INR 654.8

:(

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