[Resolved] Flipkart — not receiving confirmed replacement order for a wrong order. | |||
I had ordered one mcafee internet securty for my pc for one year, order id[protected]i received one package with a cd, and a card of mckaffee to scratch to find the 25 digit activaion number. This card was for a mobile security instead of pc. So i raised a complain and on on 5th, dec.2017, i received a confirmation that it will replaced by 6th dec ref ref. No.[protected]. Nothing came, so again asked for the replacement to the representaive calling from [protected] who profusely apologized for the delay (Complain no.[protected] and conirmed that it will be resoved by 18th december. Then recd a call that it will be definitely resolved by 22nd, dec. Then again i contacted on 22nd (Compl. No.[protected]) when i was told, it will be resolved by 26th dec. Again it was shifted to 27th and again when i inquired on 28th, again with the same official profued applozy i was told it will be resolved and concerned official will contact me within 24 hrs. I have nothing to say other than waiting for another 24hrs ie on 28th dec.. Ido not think flipkrt is so irresponsible and negligent. But this is utterly disgusting and not speak well of flipkrt. Can i hope to get the replacement by any responsible person of flipkert. Please look into this transaction seriously to avoid future complication. Yogesh Was this information helpful? | |||
Feb 5, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 29, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Jan 05, 2018 Flipkart Customer Care's response Customer complained us stating he has the security key issues hence we had provided the replacement and the replacement product is delivered, issue is resolved hence closing the case from our end.
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