[Resolved] Flipkart — Not refund the item amount

chetankumar2017

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122011
Website:	www.flipkart.com

Hello,

Recently buy one aquaguard superb uv+uf 6.5 l uv + uf water purifier and after delivery installation people told me my frnd this is not a ro and your requirement not a full fill please return and but another product.
Same day send the request please return the product and refund the money or upgrade the product for best quality.
Flipkart reject the request and told this is your mistake and as per the policy amount not refund.
This is issue share the sachin (Ceo) but he is ignore the issue because amount already received.
Request you to please pick up the product and refund the amount.
This is effect my personal life and my friend ship.
Totally loss amount 10k
This is my mistake i am not ready all policy?
Flipkart divert to policy.

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Jul 6, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com

Jun 04, 2017

Updated by chetankumar2017 Order ID :- OD[protected]

Please refund the amount .

This amount is very high