[Resolved] Flipkart — Not refunding amount, and not responding to either help center or to email

Princerahull

from Pune, Maharashtra

Address:

Bangalore, Karnataka, 416005

I ordered a moto e3 power (black,... with order id od[protected], and paid by my sbi debit card amount of rs. 4349/- at flipkart txn# hs[protected]. after placing order dealer cancelled order stating - cancelled: sorry, due to high demand for this item and in order to provide all customers an equal opportunity, the seller has cancelled your order for moto e3 power (black,... with order id od[protected]. they said that money refund process is completed but my sbi account is not deposited money, when tried to contact, now there is no response either to mail or to toll free no.

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Nov 15, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

Flipkart Customer Care's response Hello,

Greetings from Flipkart!

The order number shared does not help us fetch any details. Please re-check the order ID and get back to us.

We request you to please contact our customer care at[protected] or mail us at [protected]@flipkart.com for immediate assistance.

Thank you for shopping with Flipkart!