[Resolved] Flipkart — Not Replace Or Refund from Mobile | |||
I am Darhit from Ahemdabad I was purchased a mobile Moto E(2nd Gen) from flip kart. The delivered hand set was not ok as which battery hitting, Handing phone. i will check phone with filp kart customer support services via smart check application. after check phone via smart check application another issue come in phone like not display name or phone number when comes incoming phone. i can open lock, goto home screen then goto all contact and then press back button then i receive/reject incoming call. I register a complain for replacement after a lot of traboolsuting step followed the problem could not be resolved by flipkart.then after they not agree to replacement of the set or refund. Customer care executive told me goto nearest Motorola service center but why i m goto service center because this problem generate by Customer care executive. i request for a refund but they are trieng to delay the matter . please help me Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 02, 2015 Flipkart Customer Care's response Dear Customer,
Greetings from Flipkart!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID
Phone Number
Email address used while placing the order.
We look forward for your reply
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