[Resolved] Flipkart — not returning my products

pakhigarg

from Ladwa, Haryana

Address:	Yamuna Nagar, Haryana, 135001
Website:	Flipkart

I want to place a return for two of my recently placed orders and I am unable to do so as flipkart has blocked my account saying that my account has a number of returns. But this is highly objectionable as there is no update of how many returns can be placed.
My account on flipkart has been blocked saying that they have seen a large number of returns from my account. I am a regular online buyer and was about to reach my plus coins contest after which flipkart assured to send every order on no shipping charges plus many more benefits. I strongly feel that they are making fool o[censored]s. There is not any policy on flipkart which mentions how many returns a buyer can place from that account. This is happening for the second time with my account. Before also they did the same thing.

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Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 31, 2018

Updated by pakhigarg They have blocked the account so can't check the order id

Verified Support

Nov 05, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Nov 05, 2018

Updated by pakhigarg My account is registered with [protected]@gmail.com

Nov 10, 2018

Updated by pakhigarg I was not able to get in touch with customer service. They keep my call on hold that we are transferring your call to our senior and after some time the call gets disconnected

Nov 10, 2018

Updated by pakhigarg Please reactivate my account.