[Resolved]  Flipkart — not returning the item

Address:

Dekra India Pvt Ltd muskan complex, pocket b2 Vasant kunj, 110030

I have ordered the Philipps speaker and this item is not upto the mark, so I tried to return it back and they are cancelling the return by giving unknown reasons
My contact details are [protected]
And email id is yashpal.[protected]@gmail.com
I am really disappointed I need to solve my problem or else I will take strict action against them, this behaviour is not acceptable