[Resolved] Flipkart — od[protected] spacewood winner engineered wood study table installation not done on time | |||
Hi, I have ordered spacewood winner engineered wood study table on 3/6/19 and it was delivered 5 days late then installation was done 2 days late, during the installation product was damaged and it took almost 1 month to get the replacement product delivered on 15/07/19 and installation was scheduled on 16/07/19 no body contacted on that day so i decided to call the service engineer who was assigned for installation, he was on leave on that day told he will be informing his manager to send the replacement but no body came for installation, same thing complained to flipkart they took one week time to resolve the issue on 23/07/19 they called and said not possible to install from there side they will return the product on behalf of me and returned, next day service partner jeeves manages called prakash call and begs sorry for what was happened mistake on there side and assured that he will do the installation once again i raise the installation ticket from flipkart, sop same thing i updated to flipkart on 24/7/19 they raised a request for installation but till today the request is not yet processes and my product is not installed and i m regularly in touch with flipkart they are just giving dates but there is no solution given till date, just simply harassing customer by wasting time. So i request compensation for delay service and my product should be installed with in 3 working days without any damage. Was this information helpful? | |||
Sep 12, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 05, 2019 Flipkart Customer Care's response We will revert on it.
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