Flipkart — OD[protected] VU TV received defective product requested for Refund from Sept 20 still no updates

Address:Bangalore, Karnataka, 560010
Website:www.flipkart.com/order_details?order_id=OD507105182467943000&src=od&link=order_number

Purchased a VU tv with the order no OD[protected] as on 18 Sept 2016, found product as defective and requested for a replacement since no updates received past one week I requested for a Cancelation of the order but the Customer care service is not upto the mark and no solution yet the call get disconnected when I call from my Mobile no.
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Oct 13, 2016
Updated by sati3333
Purchased a VU tv with the order no OD[protected] as on 18 Sept 2016, found product as defective and requested for a Refund but no updates received form the team except the issue will get resolved with in 24 hours but no repose post 24 hrs when try to connect with the supervisor the call gets disconnected please do let us know the possible ways to get the refund
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There is a site named flipkart.festivaloffers.com which is providing 11000rupees phone samsung galaxy j5(2016) edition in just 499rupees.i ordered and shared its linknon whatsapp but i am not getting it.kindly help

You have selled me the used phone 4 months used why have you done this please let me know now i dont want to use this phone please take it back understood

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