[Resolved] Flipkart — old mobile sell to me | |||||
I bought a new lenova z2 plus moolam on jan month 2018...But after 3 months i came to know that this mobile does not have warranty and it was already closed by jan month 2018... Also when I checked with lenova service center they confirm that this was a refurbished mobile or used old mobile .. After that when I checked with flipkart customer care they are not responding properly...For the below issue already i waited for 10 days from 1st september to 10th september.But no one give any solution to resolve this problem ... Still you are asking me to wait for 24h, then pls inform what you people are doing ...I think this is worst worst worst service i heard ... My No : [protected] If you people rally have stuff in working then this much delay won't happen. From my view flipkart is only fooling the customer. Selling such worst product and making fool the customer... Was this information helpful? | |||||
Oct 23, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 12, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Sep 18, 2018 Flipkart Customer Care's response Customer's complaint : Cx purchased the mobile in Jan. Now after visiting service center they are denying for any kind of service because the IMEI no associated with the mobile shows that this is a used mobile and no service is applicable on this on lenovo website.Resolution provided : Informed him to send a email to [protected]@lenovo.com with the details of the service center, his issue and the invoice attached. Contact the service center after the updating the extended warranty on lenovo website. If they still deny for any services then contact the brand via toll free number. If they still deny then get back to us with a job sheet from the ASC. Cx agreed. Hence closing the complaint. | |||||
 1 Comment | |||||
Comments
After 3 moths i got the amount back for the mobile
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25442
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information