Flipkart Online Shopping India — ('' Delivered wrong product ")

Sidhartha Gopi

Address:	New Delhi, Delhi, 110024
Website:	www.flipkart.com

-Incident date: 11-Aug-2016.
-Gopi sidhartha ([protected])
-I have placed an order of WD My Passport Ultra Secure Portable Drive 2 Tb Portable hard drive (Berry) on 11-Aug-2016 to my friends address, and on 16-Aug-2016 received at same address. When i opened the package i was stunned because the product which i order is completely different from what they have delivered to me. They delivered me this WD elements 1 TB Wired External Hard Disk Drive (Black). Then i requested for replacement of the product which I have ordered earlier on 17/Aug/2016 in flipkart website. But i didnot get any rsponse from them.
-My request is to replace the product with genuine product which i have ordered earlier
-please find the attached photographs
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+4 photos

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Aug 17, 2016

Updated by Sidhartha Gopi Order Id is :OD[protected]

Aug 17, 2016

Updated by Sidhartha Gopi After a log follow-up they have responded for the request they cancelled my request and raised request again, but they are taking too long time to deliver the product.