Flipkart — order delayed 2 times but no proper update from flipkart

Praneeth@143

from Hyderabad, Telangana

Address:

Block V1,Flat 303, TNR SHAKUNTALA, Hyderabad, Andhra Pradesh, 500035

Hi i have ordered adidas sandals through flipkart it ws supposed to be delivered on 16th it got postponed to 18th, I called flipkart many number of times andt hey keep on saying wait till 7 pm on that day but no proper info.I have escalted this to supersviors too and asked them to follow up with courier people to deliver the product bu they unable to.Since this morning i.e 19th no update on flipakrt or courioer site when i call them they say it will deliver we don't know why is the delay.Really frustrating

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Flipkart customer support has been notified about the posted complaint.

Jun 19, 2019

Updated by Praneeth@143 No update or call from flipkart worst service

Jun 20, 2019

Updated by Praneeth@143 Still noone contacted me from Flipkart

Jun 20, 2019

Updated by Praneeth@143 got a mail
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 22 Jun, 1:00 PM.

Thanks,
Flipkart Customer Support

Again today i got one more mail
We're sorry that the delivery of your ADIDAS Men CARBON/CBLACK/SCARLE Casual from your order OD[protected] has been delayed.

I am personally working with the seller and their partnered courier service providers so they can deliver your shipment by[protected]:32:00.

Please be assured that we're working closely with our seller community to put additional measures in place so your shopping experience can be a delightful one.

We would like to thank you for your continued trust and support.

Regards,
Mohan M C
Flipkart Customer Support

How should we trust what flipkart is saying

Verified Support

Jun 21, 2019

Flipkart Customer Care's response We will revert on It.

Jun 21, 2019

Updated by Praneeth@143 What ? no proper update again