[Resolved]  Flipkart — order delivery delay and no update

Address:	560034
Website:	www.flipkart.com

I made a order on oct. 8 2017 worth rs.532 over online. Till date the product is not delivered but the product was shipped to the location and out of delivery from 16th oct. I have registered a complaint over mail after 20th and i got a response as will be delivered by 21 oct and 22 and 26 also by 29 as email confirmations.

Also i got an update stating the mobile number mentioned in order details was not reachable or busy so the team can't reach us. I placed an order on paytm simultaneously when i placed in flip kart. They were able to deliver the product on time and during the festive season. But these inefficient guys have updated the details as they tried to reach us which was not done.

When i spoke to cc exec. On 29th mr. Sameer he was like a parrot repeating the scripts for apology and was commanding in tone stating that it was escalated and would be resolved and i asked escalation which was answered by mrs/miss. Reena.

After hearing all my blasting the lady said that they were not able to track the product and it was from 15 oct to 29 oct. Hope these people (Flipkart) are not the perfect guys to run the company.

And she said that due to delay there would be a refund of rs. 65 for shipping charges and they would definitely deliver the product before nov 2.

I'm writing this for escalating to the organization for such a poor experience with them and would definitely look for a compensation that they would regret.