[Resolved] Flipkart — Order ID : OD[protected] Looking for money refund.

sohail equbal

from Kolkata, West Bengal

Address:

New Delhi, Delhi

Hi, I am sohail bought a phone Asus with the email id :[protected]@gmail.com, Order ID : OD[protected]. The phone sent is not upto the expectation as the camera rear and front both are not working. Furthermore the phone doesn't have the headphones, battery charger and usb cables. As the phone is not upto the expecation looking forward for the urgent money refund which I have paid on the cash on Delivery. This is now frustrating, I am totally pissed off with the poor service of Flipkart. This is also affecting my daily work schedule and also leading to physical and mental harrasment. I will escalate this upto the higher hierarchy till the time the refund won't get credited to my account. Looking forward for the positive response. Regards, Sohail Equbal Mob: [protected]

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Complaint marked as Resolved

Verified Support

Jan 11, 2015

Flipkart Customer Care's response Spoke to customer, he claims that phone sent is not upto the expectation as the camera rear and front both are not working. Informed customer will escalate this issue to concern team and they will provide to replacement. Customer said that already someone called said that refund will given so he is waiting for his call and he said will talk to him only. Hence closing the case.