[Resolved] Flipkart — Order id: od[protected] lenovo vibe x2 | |||||
Dear Customer Care team, I had purchased lenove Vibe X2 4G phone from flipkart. As in these phone services not working I had submitted phone to Service center. But they are not able to provide solution. they are telling we are awaiting solution from Lenovo but not getting and response from Lenovo. Even I had sent detail to lenovo on said issue but No Response. My phone is in service center from last more than 10 days. I had raise my concern to flipkart also on same but didn't get any solution. its look like cheating. I am facing issue since last 2 month. its wasting my time, money and business. Service center clearly inform they are not having any solution still I am suffering, Please look into these case. Work order and Invoice attach . Regards, Pragnesh M-[protected], [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 16, 2015 Flipkart Customer Care's response Spoke to customer, he states that product is with the ASC and they have providing any resolution and wants the resolution from our end as he SMRMT has already sent a mail to customer the issue will be sort it out before December 20, 2015. Mr. Vishal Dugar ( [protected] )Lenovo Service centre head. All the attachment has been attached in Ref ID:IN[protected].
@ Team: Kindly look into the issue and get back to us with a resolution on top priority.
| |||||
 5 Comments | |||||
Comments
Dear Flipkart Team,
Sorry to say but Lenovo authorized service centre is not supporting for my issue.
My Phone is with service centre more than 10 days but they are not having any solution. As per Talk with Mr. Vishal Dugar ( [protected] )Lenovo Service centre head, they are not giving any commitment towards solution and clearly saying what ever you want to do you can do. We don't have any update from Lenovo. he is insisting me to do legal action. It's truly unprofessional way to deal with customer .
I had escalated to Lenovo Customer care and their upper executive but as usual No response.
As my phone is with service centre more than 10 days due to these it's spoil my personal and professional life. It's look like mental harassment. Who is responsible for my loss.
Kindly refund my amount or provide me resolution as per committed time on earlier communication (20th Dec 15).
It's affecting my warranty period also.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
Sorry to say but Lenovo authorized service centre is not supporting for my issue.
My Phone is with service centre more than 10 days but they are not having any solution. As per Talk with Mr. Vishal Dugar ( [protected] )Lenovo Service centre head, they are not giving any commitment towards solution and clearly saying what ever you want to do you can do. We don't have any update from Lenovo. he is insisting me to do legal action. It's truly unprofessional way to deal with customer .
I had escalated to Lenovo Customer care and their upper executive but as usual No response.
As my phone is with service centre more than 10 days due to these it's spoil my personal and professional life. It's look like mental harassment. Who is responsible for my loss.
Kindly refund my amount or provide me resolution as per committed time on earlier communication (20th Dec 15).
It's affecting my warranty period also.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
Dear Kaseef/Flipkart team,
As my phone was taken by flipkart on 19th dec 15 and refund process intiated by flipkart.
Please make sure payment should come into original source i.e my credit card from where i paid.
same was mention by flipkart on twitter Dec 21 and also same confirm on mail.
Kindly ensure. its really bad experiences.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
As my phone was taken by flipkart on 19th dec 15 and refund process intiated by flipkart.
Please make sure payment should come into original source i.e my credit card from where i paid.
same was mention by flipkart on twitter Dec 21 and also same confirm on mail.
Kindly ensure. its really bad experiences.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
Dear Kaseef/Flipkart team,
As my phone was taken by flipkart on 19th dec 15 and refund process intiated by flipkart.
Please make sure payment should come into original source i.e my credit card from where i paid.
same was mention by flipkart on twitter Dec 21 and also same confirm on mail.
Kindly ensure. its really bad experiences.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
As my phone was taken by flipkart on 19th dec 15 and refund process intiated by flipkart.
Please make sure payment should come into original source i.e my credit card from where i paid.
same was mention by flipkart on twitter Dec 21 and also same confirm on mail.
Kindly ensure. its really bad experiences.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
Dear Kaseef/Sridhar/Flipkart team,
As my phone was taken by flipkart on 19th dec 15 and refund process intiated by flipkart.
Please make sure payment should come into original source i.e my credit card from where i paid.
same was mention by flipkart on twitter Dec 21 and also same confirm on mail.
Kindly ensure. its really bad experiences.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
![]()
As my phone was taken by flipkart on 19th dec 15 and refund process intiated by flipkart.
Please make sure payment should come into original source i.e my credit card from where i paid.
same was mention by flipkart on twitter Dec 21 and also same confirm on mail.
Kindly ensure. its really bad experiences.
Regards,
Pragnesh Shikligar
M -[protected], [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Lenovo — Service not working on lenovo vibe x2.
Dear Team, My Phone is in service center since more than 10 days and they are not able to provide me solution. I had visited multiple time but still i dint get any solution. As per service center they are not having solution and even they are not getting update from lenovo. I try to reach lenovo also but no response. Its wasting my time, money and buisenss. Its look like cheating. I request to consumer team, too look into these matter, Work order attach. If required the proof I have all mail communication and I didn't get any response on that. Regards, Pragnesh m-[protected], [protected]