[Resolved]  Flipkart — order id od[protected] redmi note 7 pro

Address:

577301

At the time of booking, Flipkart has given me No-cost EMI option for payment using my HDFC credit card. I have used the same option. Product value was Rs.16999.00 and added 621 Rupees as bank interest and given same amount as discount for the order. It has asked me confirmation for Rs.2830 per month for 6 months. Payment was through, but the full amount has been charged. It was not converted to EMI. When I contacted the bank, they told full amount debit has come from flipkart. I contacted flipkart customer care many times. Each time, after listening to the issue, they used to tell, OK, I will connect you to senior. And after sometime, call gets disconnected. Finally one senior talked to me and he tells, I have not used the EMI option. I am pretty sure that I have used that option. I hav ethe screen shots too with me. Now, If I try to convert that amount to EMI, Bank is going to charge 22% interest. Such a worst response and cheating was not expected from flipkart. Kindly take action for refund of interest amount, ie 22% or convert the transaction into no cost EMI