[Resolved] Flipkart — order id - od[protected] has returned

[Resolved] Flipkart — order id - od[protected] has returned

D Debaprasad de Sarkar from Kolkata, West Bengal

It is very much unfortunate that after paying the full amount on 02/10/2019 the goods delivered after 14 days and as per the e-cart people it has rust, they claim extra money, where i shall keep my old fridge? There is space problems in my small flat. If my fridge is old but in complete working condition. It is first time i wanted to purchase electronic appliances through on line mode. I didn't know the company only allows new appliances exchange. Any way whats the next? Please inform me. Debaprasad dey sarkar Was this information helpful? No (0) Yes (0)
Nov 23, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 17, 2019 Flipkart Customer Care's response We will revert on it. Verified Support Dec 27, 2019 Flipkart Customer Care's response Hi, We’re writing to you about your recent order OD[protected] for 'Whirlpool 292 L Frost Free Double Door 3 Star Refrigerator' under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product. We're sorry to let you know that your exchange product has been canceled as the exchange product did not meet the exchange related guidelines listed on the product page. Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.
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