Flipkart — order id od[protected]

Flipkart — order id od[protected]
Deepa Parwani on May 20, 2020
Order id - od[protected].
Had booked a cell phone from flipkart on 20th march, withthe promise date of delivery as 26th march, 2020.
It's 20may, today & still waiting for the product. Customer service people says the product is thr at my nearest hub, since last 20days. And still they require additional 10 to 15days to deliver the product.
Strange part is if i book the order now (Same product @ same pin code) it says, will get the delivery in two days time. As am in green zone.
So why can't i get the previously booked order, just coz that was in offer price.

Appreciate your quick support here.

Regards,
Deepa Parwani

Actually i ordered symphony air cooler on 5th May 2020 and three times it has been escalated, and every time they will say we will give update after 1 week and same will be extended. Still no response from seller 'OmniTechRetail' and Flipkar.If they are not ready or in a situation to ship the shipment at least need to reject the order instead of accepting the orders. Same location other customers received the products. Please do the needful at the earliest. Thanks

I am still waiting for my order.
And when tried reaching customer service desk, they are asking to cancel the order and again book the same, and u ll get the product within 2days.
Why should I pay the higher price now as I did booked it during the offer time and also waited patiently knowing that my product is just one km away (@ hub) from my place since almost 20long days.
Appreciate your help getting my order delivered asap, as there is no patience left now.

Thanks,
Deepa Parwani
[protected]
Order id - od[protected]