[Resolved]  Flipkart — order id od[protected], dated 23rd august 2020

Address:

A 13 ANAND NIKETAN, NEW DELHI 110021

A-13, anand niketan
New delhi 110021

August 31, 2020

The managing director
Flipkart internet private limited
Buildings alyssa
Begonia & clove embassy tech village
Outer ring road
Devarabeesanahalli village
Bengaluru 560103

Ref: order id od[protected], dated 23rd august 2020

Dear sir,

This has reference to my letter dated 26th august 2020 regarding non-delivery of apple iphone se (Red, 128 gb) ordered under the above order id. I have, so far, complained at least 6 times to your customercare service and each time i received the answer that the order would be delivered by 7:00 pm of that evening.

I have been able to access your help desk website only once as after that i have been diverted to my orders placed three years ago and not to the one placed this month.

I am shocked at the poor service quality of flipcart and defective software you are using.

I look forward to an early and immediate delivery of my order - apple iphone se (Red, 128 gb) and if it is not possible, refund of charges.

Thank you

Sincerely,

Lalit nirula
(Mob. No.: +91 [protected])