[Resolved] Flipkart — Order ID - OD[protected] not yet shipped

SHAIKH ARSHI

Oct 13, 2021

Address:

13/439, A wing, Rohini CHS,Tilak Nagar, Chembur,Mumbai-89

I have ordered iphone 12 128GB on 5th OCT 2021. But as per the status it's not yet shipped. From 12th OCT called customer care 10 times a day but executive only updating that we have escalated it to concern team and you will received call from concern team. I didnot received any call from the team yet. Informed the team that I am traveling aboard on 16th OCT 2021 please help me to get my product by 15TH Oct 2021 but still no update received. Bad customer support I have ever faced.

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Nov 30, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2021

Flipkart Customer Care's response Hi,
Order ID: OD[protected]
We are sorry to let you know that your order for the product 'APPLE iPhone 12 (Purple, 128 GB)
' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 13 Oct 21 and it should be reflecting in your account by now.
Payment reference number:[protected]
Your kind understanding is appreciated.