[Resolved] Flipkart — Order id: od[protected] product: housefull wooden shoe cabinet reference id: in[protected]

lingutla vani

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka
Website:	fkrt.it/gaZFPuuuuN

Hi, We have received shoe rack on 30.10.2015. After that we found that is material is compact particle board instead of wood.Which is poor quality cannot with stand weight of shoe.It cannot be worth of Rs 3000/- (before discount Rs 7000/- .It is cheating customer with poor quality material. After we have given complaint .After so many reminders ( Customer support skipped dates from 07.11.2015, 16.11.2015, 20.11.2015, 23.11.2015, 27.11.2015...). Still no body has come for checking the quality of material.. please note that same shoe rack ordered by my brother through flipkart. It is already broken .Cheating customer by supplying poor quality material. Flipkart Customer care was informing us, this has been supplied by third party .But we believe in Flipkart not in third party. This is worst experience we had with flipkart. kindly we request to flipkart return money or replace quality material immediately. snap shots attached .Kindly flikart is not responding for this complaints. Regards Vani

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Complaint marked as Resolved

Verified Support

Dec 15, 2015

Flipkart Customer Care's response Spoke to customer and informed that case has been already handled by escalation team (Fast track) and he was very irate the issue is pending since 50 days of time, promised issue will be resolved within 24 hours. He wants the escalation team to handle and do not want to talk to new agents. Hence escalated the case to concern team and closing the case from our end.