[Resolved] Flipkart — order issue od[protected]

sunilware

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have placed a order number od[protected] on 30th july 2017. I have not received my order "lenovo 100 wireless laptop keyboard (Black)" yet (12th aug 2017).in website they have mentioned as item has been delivered on 3rd august but its not delivered yet. I have raised complain on the same on 4th august. But its still not resolved. Customer care is very disappointing. I have not received my order. Also i am not getting update. Please help to resolve this.

Was this information helpful?

No (0)

Yes (0)

Sep 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Aug 17, 2017

Updated by sunilware Its really disappointing the conversations from flipkart executives. They are just saying that the issue will be resolved with 24-48hours and dont have to worry. So far I have called up 10 days and each executive says the same thing. But the real thing is - I have neither received my order nor any proper update. Can anyone help me out what exactly going on and why its taking so long just to find out the reason of issue. Also, why I am getting wrong commitments on resolution date every time when calling the flipkart executives??

Verified Support

Aug 23, 2017

Flipkart Customer Care's response We had interacted with the customer the above Mentioned shipment was delivered to security and wrongly updated by Wm as received by self. the logistics visited Cx place and same was retrieved and delivered to Cx.