[Resolved]  Flipkart — order not placed but money deducted

Address:Bangalore, Karnataka, 411061
Website:Flipkart

I tried to order lenovo k8 plus from flipkart on 15th dec'2017. I paid thru my credit card but order not completed. I got a message saying order is in process & if not completed, we will initiate the refund. I have been calling flipkart 10 times a day since last 4 days, but i did not get any satisfactory answer.

If that order is not placed, flipkart should have return the amount immediately. Why would they keep customers money? Will they allow if customer pays their cod bill after 10 days?

Please do the needful
Was this information helpful?
No (0)
Yes (0)
Jan 20, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information