[Resolved] Flipkart — Order problems | |||||
Dear sir, Today on[protected] i ordered 2 nos of redmi note 4 on flipkart, but my order was cancelled by the seller (Flipkart) sayin that the reason behind this is that i selected 2 quantity of redmi note 4 mobile phones on one purchase, now if flipkart is not giving 2 mobiles on one purchase then why should it give the option of selection for quantity of mobiles. According to my understanding flipkart is at fault, and if mi really cares about this issue u need to reorder my mobile phone for the next sale which is on 31-1-17. I am attaching my order copy in which flipkart has issued order number and automatically cancelled my order and yet has the guts to even deduct (Debit) money from my account. Even the customer care executive is giving reasons which are not professional but only a sorry is there which solves no problem. So if flipkart has the guts to put a customer in a awkward position then i feel that here's the time to take a stand and give justice to a customer like me by pre-booking my order (Even 1 mobile in quantity redmi note4 32 gb ram, and dark grey in colour) And yes dear sirs please note that mi mobiles are always out of stock and yes that's why today i am in such a awkward position where i like mi mobiles but hate them bcaz of out of stock kind of errors. Please take this mail very seriously bcaz my next order will depend on the reply of this mail. Thanking you Rumy. Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jan 27, 2017 Flipkart Customer Care's response Necessary details shared to customer closed the case from flipkart
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