Flipkart — ordered puma shoes they sent chemistry flip flops

Address:

Mumbai City, Maharashtra, 400042

See what flipkart is doing id ordered puma shoes during the sale was happy being a plus member i got to select the product at discounted price

A day after they delivered i was super happy but when i opened the pack see what i got

I got chemistry some brand with puma label on it for easy processing and stuff inside it was some other brand

I called customer care one lady answered sorry hopeless lady answered and said only refund is possible in this case as the product is not available and as per seller policy they won’t be able to give me replacement

I tols her i need the same product and not the refund on that she was playing a sort of recorded stuff i totally understand your concerns where she was not even bothered to resolve it i told her because of this i’ll cancel my whole order and abandon your services she was again repeating the same thing

I mean seriously at least don’t come up with this kind of offers if you cant fulfill