[Resolved]  Flipkart — Over heating defective product

Address:Hyderabad, Andhra Pradesh

I have ordered a brand new MOTO X @nd Gen Mobile on aug 2 2015., with order id OD[protected]which costs me arounf 22000, when i received the phone on the 2nd day itself the phone is getting HEATED UP and forced me to talk to the loudspeaker as it is hot. i have been asking for a return or exchange they keep on dragging this issue., from past 4 days. but they are not showing me any solution. It appears by delaying tactics Flipkart wants to cross the 30 day replacement warranty period and at last reject my request. i vexed up with their behaviour, need a solution, so im complaining u. help me. Attatched images for reference too.
thanks,
I am Arun, number +91 [protected]
email: arun.[protected]@gmail.com
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Aug 13, 2015
Flipkart Customer Care's response
Cust states he is still facing issues with the product.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information