[Resolved]  Flipkart — Overheating in motorola phone bought from flipkart on 5th may 2017

Address:110091
Website:www.flipkart.com

I had bought moto x play from flipkart on 5th may. When using camera phone was heating up a lot and display was heating so much. I called flipkart they sent their technician to inspect phone he clocked 47.3 degree without any equipment while operating phone for only 5mins and sent final report to flipkart. But phone is clocked at 52.4 degree after usaing camera for 10min41sec.
Now they are denying to inspect again and denying to replace this phone.
They are fraud. Please help me as soon as possible. The phone is under 10days replacement policy but they are asking me to visit service centre.
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Jun 20, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Flipkart Customer Care's response
Complaint taken up internally.
Verified Support
Jun 20, 2017
Flipkart Customer Care's response
There was technician visit was arranged at the customer address and found no issue in the device hence the return request was cancelled and customer should visit the service center.
Complaint comments 

Comments

Dear sir
I brought a Motorola smartphone in August 16. Now when I put it on charge, it does not charge at all.
The detail are given below

Company : Motorola
Model : XT1068(Moto g)
2nd generation
IMEI : [protected]
Colour : black
Delivered to : Amit parab
Contact no. [protected]
[protected]

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