[Resolved] Flipkart — Overheating of Redmi Phone

Byomkesh das

from Ranchi, Jharkhand

Address:	Kolkata, West Bengal, 700063
Website:	flipkart

Sir,
I have purchased redmi note 4 on 02.05.2017 after that said phone going to overheating and accordingly i visit to mi customer service center at taratala (Kolkata) on 05.05.2017. After three days observation they are advice me for replacement of said phone through flipkart within ten days. Accordingly i have booked for replacement and one technician (Mr. Dutta mobile no.[protected]) visit at my home and said me for 24 hours observation. If the same overheating problem persist then again booked complain to flipkart helpline and i will come to your home again for further cheeking. But flipkart assistant denies for booking the complain and telling that once technician resolve the problem we can not book any complain and they advice to contact to authorize service center. I try to contact several times but helpless and very bad experience gather.

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Jun 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response Will revert with update

Verified Support

May 22, 2017

Flipkart Customer Care's response The issue was taken up internally and currently the issue is resolved and replacement product has been delivered to customer.