[Resolved]  Flipkart — paid full amount for different brand products and get local brand products..

Look I have ordered PUMA shoes, got on time, I was happy with the product but the shoes was different size so I requested to give me smaller then I ordered. Seller accepted my request.I put it back that shoes as it is in original box with receipt. Later, when I got my exchange and check, I was shocked, Got two pair of local brand shoes with kitchen stuff, I talked with courier delivery guys but he didn’t listen and take the original shoes with him and left local brand shoes at home. I’m really really peaced off. I complained couple of time to seller and flipkart but Haven’t received ant satisfied response. They take some days to resolve this issue but at the end automatically cancel refund request by saying seller policy doesn’t meet the criteria. That’s how they work.Didn’t anticipate from you. I can send you each and every proof of this order.
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Feb 5, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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