[Resolved] Flipkart — Panasonic 32 Inch full HD TV | |||
I ordered a Panasonic 32" Full HD TV from flipkart but when I received the order, I found that there was NO TV in the box. There was only TV stand and the power cord. I raised the complaint through phone but they just keep extending the date and keep saying that they are working on it. I have paid 20000 Rs for the product and I haven't got the product yet. Was this information helpful? | |||
Aug 19, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Jul 13, 2017 Flipkart Customer Care's response There was a followup made and refund was processed to customer as per the mentioned complaint.
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If you have the proof of the same means file a compliant in Consumer court against Courier people / Flipkart in order to explore some suitable solution. Before filing case just escalated the issue with Flipkart Customer case senior executive about your issue and inform your further course of action.
Anguraj