[Resolved] Flipkart — payment refund still not credited after 16 days. | |||
On 3rd April 2019, i ordered a product (Milton Delish 2500ml Maroon Thermoware Casserole) for rs 620.It was delivered to me on 8/4/19.I wanted a size smaller, so i cancelled it.I had done transaction via CANARA BANK debit card, they issued me the refund on 9/4/19 and i got the message that it will be reflected into your account by 16th april 2019 and gave me the reference id of refund. I waited all the period, and i enquired on 19/4/19 in their customer care department of FLIPCART for my refund, they registered my complaint and told me to wait for 3 days.After 3 days they called me and said that your refund has already been issued by seller, consult your bank.Now i had already registered the complain on 19/4/19 with bank in online, i was told to personally visit the bank and dispute file.ON 23/4/19, i visited the bank, and bank denied having any information of the transaction reference no and didnt let me file dispute. Now i want refund back, plz dont harass me, it has already been 16 days my refund has not been issued and it has still not reflected in my account.Bank has denied, flipcart is denying where will i go?I am giving all the proof .please take action dont harass your consumers without their fault. Was this information helpful? | |||
Apr 24, 2019 Complaint marked as Resolved my complain regarding not refund is not taken into account and they falsly resolved it.amount still not credited Flipkart customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 Flipkart Customer Care's response Customer raised a complaint stating that the refund is not received. We have interacted with the customer and informed that the seller has confirmed that refund has been completed on April 09, 2019. However, if the amount is not reflecting in customer account, requested customer to contact the bank and raise a charge back for the same. Hence, closing the complaint from our end.
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