[Resolved]  Flipkart — Phone missing - regarding order id:od[protected]

Address:600053
Website:Flipkart

Hi all,

I'm here to share my worst experience with flipkart. I ordered redmi note 4 on feb 22 and was assured it would be delivered on feb 25 or 27 but they took time and delivered by march 2. I had to call several times for an update. When i opened the product. I saw the charger adapter and cable. Phone was missing. So i contacted flipkart and i have been told to wait for 24 hrs everyday but no one gave me solution. Now i received the below reply from them.

Regarding order id:od[protected] [incident: in[protected]

Hello sathish,

We'd like to let you know that your recent request for a replacement/refund has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account.

Thanks,
Flipkart

Regards,
Sumeet modak
Flipkart customer support
Flipkart customer support[protected]:19:20)
Hi sathish

We’re writing to you about your return request for redmi note 4 (Dark grey, 64 gb)

We would like to let you know that we’re working with the seller on this and will get back to you with a status update on the return request in the next 7 business days.

We would like to thank you for your patience.

Regards,
Parvez sayyed
Flipkart customer support
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Apr 17, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 14, 2017
Updated by SM Sathish Kumar
Here is the latest mail from Flipkart...

Hello,

We'd like to let you know that your recent return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Regards,
Buchupalli Sreedivya
Flipkart Customer Support
Verified Support
Mar 16, 2017
Flipkart Customer Care's response
As per the mail shared with customer from the internal team, necessary info has been given
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