[Resolved] Flipkart — phone not delivered

[Resolved] Flipkart — phone not delivered

M manav kr from Noida, Uttar Pradesh

I had placed an order for 'poco f1 phone' priced at 19999 with exchange offer of samsung phone and everytime when delivery person come he makes useless excuses and said phone cant be exchanged and cancelled my order. When i complaint it with flipkart, they said kindly place another order and this time they will deliver my order with phone exchange but i told them many times on twitter but still this time also they dont did anything and finally my order was cancellled again. Flipkart is making fool to customers in exchange phone scheme. Kindly solve my case as fast as possible. 1st order id - od[protected] 2nd order id - od[protected] Was this information helpful? No (0) Yes (0)
Jun 6, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 06, 2019 Flipkart Customer Care's response We will revert on it. May 08, 2019 Updated by manav kr till now nothing had happened, during my two attempt of exchanging the phone i had wasted lot of time . flipkart thinks they are king of online shopping and customer is just fool. everytime i had received a fake promise that my phone will be exchanged. i want my bloody phone to be exchange as soon as possible otherwise i had to file a legal case on flipkart policy. two times flipkart had cancelled the same order, ENOUGH IS ENOUGH
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