[Resolved] Flipkart — phone order cancelled and processed refund without delivering

[email protected]

Address:

Daman, Daman and Diu, 396210

I ordered lenovo k8 plus (Venom black, 32 gb)
Color: black seller: indiflashmart
With exchange of my old mobile so delivery person just saw my mobile and said other guy will come to examine the product and then without an attempt of delivery or information they cancelled my order and processed my refund.
They didn't ask me about taking the product without exchange and now they increased the price and offer is also not there and asking me to purchase new product which is really unfair from flipkart.

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Jan 10, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

Flipkart Customer Care's response We will revert on it.

Dec 03, 2018

Updated by [email protected] Hi,

Please let me know who is reverting from flipkart as i recieved call from person called ashish who claimed to be assistant manager and he asked me to install any sms forwarder app.

If any process needs to be followed then please responnd me in an email regarding the same.

Thanks,
Ronak