[Resolved] Flipkart — phone replacement / money refund

Puroshotam

from Delhi, Delhi

Address:	122051
Website:	[email protected]

Dear sir, i have purchase a mobile phone redmi 3s prime in dec month by flipkart shopping app.
Order no - od[protected]
Imei not ok in invoice
Required imei no-15
Total 14nos available in flipkart invoice
My phone is under repair so i have required urgently (Correct invoice copy)
Last 3 days i am sending mail bt problem not solved till now
Regards
Puru sharma
[protected]

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Sep 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 12, 2017

Updated by Puroshotam Dear sir, My Mobile phone is dead condition Wrong EMI In box (15nos)& invoice(14nos) so replace my Mobile phone &

Verified Support

Aug 13, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 14, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, as per customers issue, we have taken the return for the refund and the same have been completed and will reflect in customers account within the shared Turn around time. Hence closing the case.