[Resolved]  Flipkart — placement of speakers, not compatible with tv

Address:Bangalore, Karnataka, 411021
Website:www.flipkart.com

Dear sir,

This is sharad laldas, pune, an old customer of flipkart.
Recently i had ordered a philips 5.1 speaker (Order no - od[protected] as a gift for my sister in bangalore. This speaker doesnot have bluetooth conectivity and their tv doesnot support wired audio output, it can be conected only to a bluetooth speaker. Hence these speakers are of no use, not compatible with tv. For this reason i tried to replace these speakers to a higher version of bluetooth speaker (Of more cost), but flipkart is not allowing me to do so, and they are replacing it with the same model.

My problem will not be solved by getting same model in replacement. Please arrange to allow me to buy a higher version of bluetooth speakers in repacement of these speakers.

Hoping that flipkart will solve this issue on an urgent basis.

Order no - od[protected]
Model - philips in-spa3000u/94 28 w home audio speaker (Black, 5.1 channel)
Order date - 03/06/2018
Item received date - 05/06/2018
Return requested - 06/06/2018

Wanted in return - bluetooth speakers of higher cost

Please help.

Regards,
Sharad k laldas
Ph - [protected]
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Jul 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jun 21, 2018
Flipkart Customer Care's response
Customer had raised a complaint regarding the issue with the product.

The product was picked up and refund was completed. Confirmed the same with the customer. Issue resolved, hence closing the case.
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