Flipkart — Please do but MarQ brand flipkart products after sale services are worst.

I have purchased MarQ(Flipkart sub brand) washing machine and took 3years extended warranty as well.

For this item installation they took 10days after delivering the product. Even after several calls flipkart not even responded. So mentioned in the review and they called me said like we are not adding those comments in review.

Now after 10 months the washing machine is not working, raised a complaint to MarQ on 18th May 2020.

They assigned to Jeeves team, they asked about washing machine complaint and after explaining they asked the photos of bill, washing machine and serial no barcode.

Below is the assigned details for repair person.
Dear Customer,
P.SAI SANTOSH (Call [protected], PIN 130) has been assigned for REPAIR of MarQ by Flipkart WASHING MACHINE (MQFLDG60) (Case ID: Ending with 9GYMNLX). Please expect a call from him. Click on http://fkrt.it/5OX02muuuN to find out more about the Jeeves REPAIR process.

-Flipkart

After sharing those details they jus closed the ticket without repairing the washing machine and not even answering the call. After complaint to flipkart customer care team, they are saying like no information on that we can't do anything.