[Resolved]  Flipkart — pos transaction done using my debit card-fraudulent

Address:

533105

Sir,

I had not done any pos transaction using my bank of india debit card but at 8.14 p. M. On saturday i. E., 30.09.2017 i got a message that i have done pos transaction of rs.647/- on flip kart (Master card no.5264xxxxxxxx7782) which i have not done and the atm/debit is with, me only. But there were 2 other transactions of rs.12063/- and rs.999/- also they might be done on pos only but i am not sure since i am not having data related to those transaction as there are bank holidays in andhra pradesh and i doesn't got the message alert/otp for these transactions. So please accept the complaint.

The fraudster has repeatedly tried to use my debit card at 10.06 p. M.10.46 p. M.12.00 p. M on 30.09.2017 and at 8.46 a. M. On 01/10/2017. I tried to report the same to flip kart on their website but the domain name cs. Flipkart is not available.

On the next working day after holidays i had asked the bank for pos reversal of those transactions and the information regarding the transactions i received from the bank are as follows after 60 days follow up

1st transation details;

Merchant id:flipkart
Bank id:ctr
Payment id:2236477
Pgi ref no. Kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]l0301
Date of transaction:30/09/2017 20:11:06
Amount:647.00
Status:success
Ip address:49.202.69.352

2nd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1910108
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]rnj0501
Date of transaction:30/09/2017 16:43:36
Amount:12063.00
Status:success
Ip address:49.249.129.133

3 rd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1898489
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]dya0101
Date of transaction:30/09/2017 16:37:24
Amount:999.00
Status:success
Ip address:49.249.129.133

The only way to find the culprit is through shipping address so i request you please provide the shipping address so that i can find the culprit and recover my money. I had mentioned above all the details to trace the culprit.

So please help me to trace the culprit and recover my money.