Flipkart — Problem with return

Address:

Chennai, Tamil Nadu

Ave returned a Reebok t shirt instead of the actual macro shirt How do I proceed further???Please note that the Reebok t shirt was also ordered from flip kart and Im supposed to return tat as well Ave received a reply that they cant return the item since the same have already reached at seller's ware house So wets the alternate option?? I do have 2 same shirt with wrong size. And what about the money I spent on shirt and Reebok t shirt as well If the seller have delivered the correct item in the first place or even in the second place I would haven't not ended up with this and even your delivery person doesn't have any idea of what he is picking up from the customer's place??? And I called your delivery person last note and he informed that the seller would reject the returned item since it's a wrong one This was the complaint registere by me in flip kart and received the following response the second time Thank you for taking your time to write to us. Order ID: OD[protected] I certainly understand your concern and offer my sincere apologies for the inconvenience caused. At this point, we may not be able to provide you an update on this but I'eve notified your concern to our team. We’ill call you back with an update by Tomorrow within 09 AM to 09 PM. You have my assurance that we’ill have your issue resolved at the earliest. I request your kind patience in this regard. Regards, Suvendu Chandrasekhar Nash Flip kart Customer Support My question is 1. Flip kart allow all the sellers to be part of their website then y cant they have control over them 2. if a incorrect item has been returned y do the delivery person picks it up without noticing it 3. do the delivery person doesnt even have any idea of what he is picking up from a customer place????? 4. he would pick whathever is returned by a customer???????? Ill h accept a comb instead of a laptop??????? 5. secondly if a seller have received a incorrect item in the return y cant he ship it back saying its a incorrect item??????? 6. he can just reject the delivery and request the customer to send back the correct one, 7. same question ill he accepts the return if some old teared shirt is being returned instead of a new one??????????? Regards, Kathir