[Resolved]  Flipkart — product delivery missing

Address:676507

Od[protected] as per order i'd i had purchased product worth rs 14500 under prepaid mode in big billion days and it is shipped on 5 october 2019 from farukhnagar warehouse through ekart logistics, the tragedy biggining then, after that no delivery movement till the time from farooknagar. I think it is lost at farooknagar. But every time they say it is delivery soon. First extended date of delivery is 19 october, then extended delivery date 22 october. What can i do?
Ekart track i'd fmpp[protected].
I want my product. Either they send new phone again or send missing phone at farooknagar
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Feb 5, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Flipkart Customer Care's response
we will revert on it.
Oct 19, 2019
Updated by sarafudheen
Today is 19 October 2019. Seller has not shipped new phone or delivery not moved from farooknagar. In this situation they can not delivery the product on 22 October 2019, I am sure. I will update further situation timely
Oct 20, 2019
Updated by sarafudheen
No further update, no delivery. I am very sad
Oct 20, 2019
Updated by sarafudheen
No reply from flipkart
Oct 20, 2019
Updated by sarafudheen
Forward this condition to flipkart. I am going to cancell my order for such a bad cheating service. I want get refund money on the spot through imps or UPI because my money last 20 days in seller. So I have no any adjustment to this .
Oct 20, 2019
Updated by sarafudheen
If I have not getting money on the spot of cancellation, I will approach to consumer court for compensation in last 20 days they hold my payment in their account without order delivery. I faced more cheat service
Oct 23, 2019
Updated by sarafudheen
Finally I cancelled my order
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Hi, We are sorry to let you know that your order for the product 'Vivo Z1Pro (Sonic Blue, 128 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 21 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
Complaint comments 

Comments

Today is 19 October 2019. Seller has not shipped new phone or delivery not moved from farooknagar. In this situation they can not delivery the product on 22 October 2019, I am sure. I will update further situation timely

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