[Resolved] Flipkart — product not delivered after 1 month as well

Gangadhar H

from Bengaluru, Karnataka

Address:

560079

Hi Team,

I have ordered Redmi 7S mobile on 4th oct 2019, expected delivery date was 10th oct 2019, as per the delivery status product was out for delviery on 10th oct 2019, after that till today i.e. 8th Nov 2019 not received the product.. esculated multiple time, still no resolution, when ever i call people are advising me to cancel the order, i purchased the product for 8999, if i cancel and reorder, now i need to pay 11999 for same mobile, so after waiting for 1 month for delivery, i need to pay 3000 extra to purchage again.

Please help me to resolve the issue, flipkart is not bothered about my product, each and every time i am only following up, not received any call related to my delivery complaint.

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Dec 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2019

Flipkart Customer Care's response we will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for Redmi Note 7S (Sapphire Blue, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 11 Nov 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.